[ Case study ]Healthcare · Pharma

Optonom

The web platform of Optonom’s partner opticians: glasses orders, validation with the health insurer, appointments, messaging, discounts and referrals.

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The challenge

Let opticians process the orders placed on the Optonom app, from the prescription to in-store pickup.

Challenges

Check prescriptions and certificates, calculate prices and reimbursements with the insurer and keep the customer informed at every step, without adding to the workload in store.

Our solution

A platform with orders filterable by status and equipment type, five-step partner validation, reimbursement status, brand management, an appointment schedule, customer messaging and configurable discounts and referrals.

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